Now Hiring

Process Server Operations Coordinator

Location: Timonium, MD 21093

Job Type: Full-Time | On-Site

About Legal Papers Inc.

For more than 39 years, Legal Papers Inc. has been a trusted provider of legal support services throughout Maryland. We work with law firms, corporations, government agencies, financial institutions, and businesses that depend on timely, professional service of legal documents.

We are seeking a highly organized Process Server Operations Coordinator to oversee the day-to-day coordination of our network of process servers while ensuring excellent service for both our clients and field representatives.

This position is ideal for someone who enjoys working with people, solving problems, staying organized, and keeping multiple moving parts running efficiently. You’ll serve as the primary point of contact between our office, our process servers, and our clients.

Responsibilities

  • Recruit, interview, onboard, and train new process servers.
  • Coordinate assignments and communicate with process servers throughout the day.
  • Monitor service progress and ensure deadlines are met.
  • Answer questions and provide ongoing support to field representatives.
  • Maintain accurate records of contractor information and service status.
  • Assist with scheduling interviews and onboarding appointments.
  • Review applications, background information, and onboarding documents.
  • Work closely with office staff to ensure cases are assigned promptly.
  • Resolve scheduling conflicts and service-related issues.
  • Build positive working relationships with independent contractors across Maryland.
  • Help improve internal processes and operational efficiency.
  • Provide exceptional customer service to clients and process servers alike.

Qualifications

Required

  • Minimum of 2 years of office administration, operations, recruiting, employee relations, customer service, or project coordination experience.
  • Excellent organizational and multitasking skills.
  • Strong written and verbal communication abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Professional phone etiquette.
  • Strong computer skills, including Microsoft Office and email.
  • Detail-oriented with excellent follow-up skills.
  • Self-motivated and dependable.

Preferred

  • Experience in recruiting, HR, staffing, or employee onboarding.
  • Experience coordinating field employees, contractors, or service technicians.
  • Experience in the legal industry, logistics, dispatching, or operations.
  • CRM or case management software experience.
  • Supervisory or team leadership experience.

Why Join Legal Papers Inc.?

For more than 39 years, Legal Papers Inc. has built a reputation for professionalism, reliability, and outstanding customer service. As our Process Server Operations Coordinator, you’ll play a critical role in supporting our field team while helping ensure every client receives exceptional service.

We Offer

  • Competitive compensation.
  • 401(k) retirement plan.
  • Paid Time Off (PTO) and paid sick leave.
  • Established company with a strong reputation and loyal client base.
  • Monday through Friday schedule.
  • Professional office environment in Timonium, MD.
  • Opportunity to make a meaningful impact on company operations.
  • Career growth opportunities within an expanding organization.

Work Location

Timonium, Maryland. This is a full-time, on-site position. Remote work is not available.

Apply Today

If you’re an organized professional who enjoys coordinating people, solving problems, and helping teams succeed, we’d love to hear from you.

Please email your resume, along with a brief summary of your relevant experience, to teamlpi@legalpapers.net.

Qualified candidates will be contacted to discuss the next steps in the hiring process.