Log Into the LPI System Every Day

Process Servers are expected to log into the Legal Papers, Inc. system every day, seven days a week, to review their assigned cases, updates, instructions, and deadlines.

Even if you do not plan to make service attempts that day, you are still expected to log in and review your cases. Staying current on every assignment is your responsibility.

Make Service Attempts in a Timely Manner

Process serving offers flexibility. Whether you work part-time or full-time, you organize much of your own schedule, but that flexibility comes with responsibility.

Every case has a due date, but the due date is not the date you should begin attempting service. Start attempts promptly and leave enough time for additional attempts if the individual isn’t available on your first visit. Do not wait until the last minute.

Serve the Correct Individual

Accuracy matters above all else. You must serve the individual the documents are intended for, in accordance with the instructions provided for the case.

Review the individual’s name, address, description, and any other information provided before making your attempt. If you’re unsure about the identity of the person or the service instructions, contact the Legal Papers, Inc. office before reporting the service as complete.

Document Every Attempt

Clients rely on Legal Papers, Inc. for detailed information about what’s happening in the field. Every service attempt must be properly documented.

Record the date and time of the attempt, the address visited, the outcome, relevant observations, and any information obtained. Take photos of the property/home and provide any other requested documentation of your attempt. This is reported back to the client.

Keep Your Cases Updated

Don’t let attempts pile up without entering your information into the system. Updates should be entered promptly so the Legal Papers, Inc. office and client have an accurate picture of where the case stands.

Your notes should be clear and detailed enough that someone who wasn’t present can understand exactly what occurred.

Review Case Instructions Before Every Attempt

Before heading to an address, review the case again. Check for new notes, updated addresses, deadlines, or special instructions from the client or the LPI office. This is another reason daily login is required, even on days you aren’t planning to make attempts.

Represent Legal Papers, Inc. Professionally

Process Servers are representatives of Legal Papers, Inc. in the community. Be professional, courteous, appropriately dressed, and respectful when interacting with individuals, residents, businesses, and the public. Process Servers are not law enforcement. Your responsibility is to properly deliver legal documents and accurately document your work.

Full-Time Process Servers: Build Relationships While You’re in the Field

Full-time Process Servers have another opportunity while traveling their service areas: helping grow the Legal Papers, Inc. network. When appropriate, introduce Legal Papers, Inc. to attorneys, law offices, property management companies, and other organizations that may need process serving or legal support services.

Process Servers are compensated for qualifying business development and networking efforts. It’s an additional earning opportunity while you’re already out in the field.

Remember Who Relies on Your Work

The information you enter doesn’t stay inside LPI. Your service attempts, photographs, notes, dates, times, and documentation are reported back to the client, who depends on it to understand the status of their case and decide what needs to happen next.

Thorough documentation and timely updates are part of the standard Legal Papers, Inc. has built its reputation on.